1. Scope
This Privacy Policy describes how information is handled when you visit fusefootball.com (the “Site”) or contact FUSE through an address published on the Site. The Site is operated by Graftgold, which owns FUSE and Epoch XI. This policy applies to the FUSE public technology website and does not replace the privacy policy applicable to Epoch XI or another separately operated service or property.
2. Information we may receive
Information you provide
If you contact us by email, we receive the information you choose to provide, such as your email address, name, organization, message content, and any attachments or other information included in your correspondence.
Technical and security information
Our hosting, network, and security providers may automatically process standard technical information when the Site is accessed. This can include IP address, browser or device information, timestamps, requested pages or files, referring information, and security or diagnostic logs.
3. How we use information
We may use information to:
- operate, secure, maintain, and troubleshoot the Site;
- respond to licensing, developer, security, legal, or other enquiries;
- protect FUSE, the Site, visitors, and related services from misuse, fraud, or security threats;
- understand basic Site performance and improve the public information we provide; and
- comply with applicable legal obligations or enforce our rights.
4. Cookies and analytics
The current FUSE Site does not provide visitor accounts, payment processing, or a newsletter signup form. We use Google Analytics 4 (GA4) to understand Site usage and performance, including page views and selected interactions such as clicks to Epoch XI and the published licensing and developer contact links. Google Analytics may use cookies or similar technologies and may process device, browser, approximate-location, and interaction information in accordance with Google's own policies.
We use this analytics information to understand how visitors use the Site and to improve its public content and performance. If we introduce additional non-essential analytics, advertising technologies, or materially different cookie-based features, we will update this policy and provide additional notice or choices where required.
5. How information may be shared
We do not sell personal information. Information may be shared with service providers that support hosting, security, communications, or other Site operations; when required by law or a valid legal process; when reasonably necessary to protect rights, safety, or security; or in connection with a future reorganization, financing, acquisition, or transfer of the relevant business or technology.
6. Retention
Information is retained only for as long as reasonably necessary for the purpose for which it was received, including operational, security, legal, recordkeeping, and correspondence needs. Retention periods can vary depending on the type of information and the reason it is held.
7. Security
We use reasonable administrative and technical measures intended to protect information associated with the Site. No Internet service, transmission method, or storage system can be guaranteed to be completely secure.
8. International visitors
The Site may be accessed from multiple countries. Information may therefore be processed in jurisdictions other than the one in which you live, subject to applicable legal requirements.
9. Children
The FUSE technology Site is not directed to children under 13, and we do not knowingly seek personal information from children through this Site. If you believe a child has provided personal information to us, contact us so the matter can be reviewed.
10. External sites
The Site may link to Epoch XI, another Graftgold-owned product and website, as well as to third-party websites. Epoch XI and other separately operated properties may maintain their own privacy policies. Third-party sites are governed by their own privacy practices.
11. Changes to this policy
We may update this Privacy Policy as the Site, FUSE technology, or applicable requirements evolve. The “Last updated” date above will reflect the latest posted version.
12. Contact
Privacy questions or requests relating to this Site can be sent to privacy@fusefootball.com. Security reports should be sent to security@fusefootball.com.